The Urban Forest Project

The Urban Forest Project

dear fuckers,

stop depoliticizing revolution.

Sincerely,

Matthew

tUnEyArDs

blehhhhh

Transcription of Terrible Bell Canada Support

The following is a horribly useless conversation I had with a Bell employee. Definitely gunned.

________________________________

A chat representative will be with you in about 0 minute(s). Thank you for waiting.

Chat representative Erica has joined the session and is ready to help. To start, please provide your name and home phone number.

Erica: Hello, thank you for visiting bell.ca. How may I help you today?

You: Hello, I had my phone stolen.

You: I've put in the email - but I'm concerned that the battery is still charged

You: I was wondering if I can track it in anyway

Erica: I am sorry to know that.

You: also, now that SIM cards are an option, could I have a phone that runs the ANDROID operating system

You: and is there support for that?

Erica: However you can contact our support team in this regard.

Erica: They would best assist you in this issue.

You: I actually cannot

You: because I do not have access to a phone

You: hence this conversation

You: what is the alternative option?

You: can you give me an answer on the ANDROID topic?

Erica: I apologize as of now we do not have the Chat service for Bell mobility.

Erica: Let me check that for you.

You: what is this chat service regarding then?

Erica: And as of now Bell does not support the Android cell phones.

Erica: I am from online support team to guide customers to order online.

You: how long will it be until they do?

You: So you're role is to push sales online, but not offer support?

You: is there a support chat that you could direct me to, Erica?

Erica: As of now we do not have the exact information about that.

You: can I get a human response?

Erica: I can support the customer who are facing error while placing the order.

Erica: However for mobility service you can mail them or you can call them.

Erica: I apologize for that once again.

Erica: However you can visit the Local Bell store for further assistance.

Erica: I would be glad to assist you regarding this issue. However, I do not have access to existing customer records.

You: what records would you need?

You: I just want to know what the process is for dealing with customers that have lost their phone

You: in this case stolen, but the same principle.

Erica: Could you please give me a minute to check the details for you? I would try my best to get the information for you.

You: yes, thank you

Erica: You are welcome.

Erica: Thank you for being online.

Erica: As per the process details which is available with me you are needed to contact our mobility services once the phone is stolen or lost.

You: I have.

You: I want to know what I can do in the interim

You: there is an emergency telephone number

Erica: They would proceed and help you out with it.

You: I would like to know if there is any alternative

You: I cannot wait two days.

You: Should I just go into the store?

Erica: Sure you can visit the store they may have some alternate way to sort out your issue.

You: but you do not?

Erica: I apologized for that as I am form online support team to help the customer to guide the customer for placing the order.

Erica: I do not have the privilege to access other information on my end.

Erica: Is there anything else I can do for you today?

You: That is all, I suppose.

Erica: I apologize once again for the inconvenience caused to you.

Erica: It has been a pleasure helping you out today. Thank-you for choosing Bell and using Bell.ca for your self-serve solutions. I would invite you to fill out the survey at the end of this chat as your opinion is very important to us! Have yourself a great day!

You: Thank you.

Erica: You are welcome.

novmbre16

novmbre16
Originally uploaded by mj.whigginson

I LIKE THE FALL. I used to hate you, but now you make me smile, with your leaves and brisk sweater weather. Don't let winter win!

My Street

Halloween
Originally uploaded by mj.whigginson

Some days I walk down amongst the chlorophyll drained corpses and I wonder if you are by my side. I can only imagine the air, older than you and I leaving our lungs further and further for the last time. I look into your eyes, not asking what you've done, where the last drop landed. I take a second step backward, a glance to steal, to take every single one. You and I were put here to create. So lets burn this canvas and get another bottle. Fuck the progress, its just another channel. We all want substance but we're way to hollow. Going down dancing, legs breaking, limbs flailed in each direction. The air we breath is old, but this world is older. The plants change, as the seasons colder.

Gloomy!

Gloomy!
Originally uploaded by mj.whigginson

a pumpkin carved by Natie, Photo by me

Is love just about resources?

Ladytron Sleeping!
Originally uploaded by mj.whigginson

Ladytron Jumping!

Ladytron Jumping!
Originally uploaded by mj.whigginson

mid-flight, shes like the dog-creature from the neverending story.

Natalie Walking

oct2
Originally uploaded by mj.whigginson

Saturday, I'm in love.

Worst Weather Yet

So far I am not a fan of this ridiculous up and down, but today is just out of control. So many cling to what's left of their umbrellas, while others choose to leave them for dead. I should have probably worn a sweater.
Matthew Higginson
--------------------
Creative Director
Riot Creative
www.riotcreative.com
416-795-4449

Bridge

oct29
Originally uploaded by mj.whigginson

creepy. in the valley. ooooooo.

Regent Park Redux

Regent Park Redux
Originally uploaded by mj.whigginson

A portrait of the pit that displaced so many lives, and the tower that would soon replace them.

breakfast

breakfast 1
Originally uploaded by mj.whigginson

Shows to see

Tegan and sara, an horse @ massey hall, jan 19

Handsome Furs @ lee's dec. 5

Amy Millan - @ mod october 14th

you've got to love Ethiopian food.

Rashna,

on College West @ Bathurst. Veggie+Spicy Chicken Samosas, Injara with lamb tibbs and St. George (imported beer). If this was my last meal, I wouldn't be upset. Plus the service was diligent, and the atmosphere made me feel removed; hazy and relaxed.

this is a photo of a man behind his jesus stand.

happy monday, kids!

I've been working epically on a secret project over the weekend, it looks amazing.

Since I cannot show what it is, because that would ruin the secret - wouldn't it - I will put these up instead. They are pretty awesome too.

Oh, and The XX are going to be huge, make a note. Believe me.

some photos

daylight, illuminating all that we imagine ourselves to be.
somedays we belived her then, more.
and strokes devastated blankets worn outside
and the floor boards will never be the same,
and how your eyes meet along the southern sky.

Leafy ads

This guy is better than the band I'm seeing. (the opening band, but they got better, as noted later)

They got better, much fucking better...

...

Amazing

mj forever?

Michael Jackson lives on, forever?

So awesome

Xylophone =amazing.

us.

Gold!

them.

These guys kill bad times and bad karma, guaranteed.

Miike Snow

Ahhhmazing.

more snow.

Yessss

and even more

Yessss

!

Miike Snow!

Love this guy.

Possibly the best game in the world.

IMG00229.jpg

Love the theme at wrong bar

tree touring

Todd Irvine's last tree tour - St. James Town

back back to the (expletive) classics!

(that means to fill out in latin!)

here is another word:

TIME CAPSULE!

some old music and some some old photos. These old things are virtual time capsules, with vulnerabilities much less threatening than their traditional counterparts - frightening in some regards, intriguing in others.

As we're all aware, things that go up never really come down. So in a way, we should all already be prepared, I mean only a fool would post some career ruining fodder for their own demise No no, the rest of us merely embarrass ourselves, or look back with subtle disdain. Not me, of course, but there is enough trash out there that is inches below pathetic (some, miles).

I found someone's (who will remain nameless for the sake of critical distance) terrible music, which was horrible. Tragic, I'm talking about philistine-illiterate unintelligible dribble. Talentless really. (actually questioning why I'm acquainted with said person right now, but that's beside the matter at hand). It reminded me that I have a trashy myspace page out there. yay. I was a really wretched person, it seems. Enjoy!

Propaganda!

Words cannot express. I mean really...?

Chair

visit visit visit

for the photography

click on this text for a study

or visit this:

http://riotcreative.com/studyone.html

We came, we ate, we conquered. My sandwich was delicious, best smoked meat I've had outside of...well Montreal. The bread, a classic cut of saltwater white rye. The meat, stacked high. While their selection of mustard tiptoed outside of the neoclassical yellow tinge variety into "Susan's hot" (which was surprisingly amazing) and their very own blend of Dijon (the waitress said it made her cry while they brewed it up in the basement, tears of joy...and mustard gas), they could have gone with at least five (they had four). The home-blend, however, was a bit mild for my liking. Smooth like velvet, but without enough of a kick (maybe it was my cold, but to be honest I was hoping this would be my cure). The pickle was a nice, and very necessary touch.

Nat's poutine (which I ate half of) was amazing at first, but the amazing aesthetics of the bowl tormented the potential of greatness. By mid-section the fries, by interesting choice very dry, became too much to handle. They could have been saved with more gravy. A lot more. The cheese curds could have been more heavily melted (or even just a little bit) - still the combination of deli-style smoked meat and artery clogging heart-throb (the Dylan McKay of diner cuisine), was glorious.

The drinks (as previously mentioned) came disappointingly in cans. Nat thought this was darling (go figure). If you go here, do yourself a favour, go with the alcoholic offerings.

The place is open until 2am, just begging for the 'after-hours' drunkleys. Inundated, two can dine for under a 2 spot. With drinks its about $20 a person (and a slippery slope once you've tried no.9- the fucking tap is carved wood!) Awesome by all accounts, for the quality you are sure to receive.

The waitress was awesome, and sported a haircut to match. (The uniform is lame, but that is to be ignored). She had a wicked way of slyly dropping dining suggestions into casual conversation (well it's kind of her job). During one of these, we mentioned the fry-dilemma, concluding gravy layers are a must. Will it come to fruition? Time will be the sole judge on that one.

Check it out yourself. 356 College St.

3.75/5

Next up: smoked meat burger!

Smoked meat glory

Sandwich looks golden, montreal worthy

Nat enjoying the amazing poutine

Caplansky*s!

I finally got out to this mysterious and wonderous diner, and I'm so fucking esctatic because, can I just say, the tunes are incredible. We opted to sit indoors (I'm feeling a little under the weather) and I'm glad we did. The decor is awsome. The staff (so far) has been friendly and (relatively) tentative.

The menu radiates with deliciousness, and you can smell the smokedmeat/poutine all the way from the bike racks. I go for the smoked meat sandwich ( though the breakfast is so so tempting, we're coming back one hundred million...) and nat, the (allegedly) massive poutine.

The drinks came in cans (disapointment) but they have no. 9 on tap. Awesome.

How will this overtly Semitic deli stack up? Only time will tell!

the church project

I'm doing a series on church signs. Keep the streets safe.

IMG00203.jpg

My dog is also an ATLien.

IMG00200.jpg

Nat throwing corn off a balcony.

FALL

The city is slowly turning to fall, as I stand out here battling a seasonal flu and contemplating the futility of bicycle commerce. God I hate fruit flies.



That is all.

TIFF crazy

can I just point out the nonsensical syntax of the first board? What is our tiff. Is that meant to be a statement or a question?

____________________

Brian Rocafort, a Toronto-based film maker trumped the Toronto International Film festival when he ... stole their blog name? Tiff blog hah. He has crafted a following and a nice tour guide for the festival which can be seen here. If it was a set list, you'd be at a Pixies show.

Meanwhile the rest of the city is going tiff-crazy (even the religious crowd! see: above), and I am too poor and line-frustrated to pursue most, there are a few I want to see, namely:

The Most Dangerous Man inf America: Daniel Ellsberg and the Pentagon Papers, by Judith Ehrlich and Rick Goldsmith



It just seems interesting, plus I'm always up for anti-Dick docs.

A Serious Man, Coen Bros



"The Rabbi is busy." Love it.

Daybreakers, by Michael and Perter Spierig.
Taking back the genre. Vampires not buffy-meets-potter style, but bad ass with Mr. Dafoe. Thank god. The darkness, the imagery...the fact that I haven't liked Ethan Hawke in anything since Before Sunrise. Nothing gets me more than a post-apocalyptic meets tragic reality flick. Yay!

The Road, by John Hillcoat.
I know it seems a bit pretentious, and maybe even too mainstream, but Viggo has yet to let me down, and the trailer is intense. I really wish I had read this book already, but maybe I'll just inverse it up.